AMP Group Practice Survey Results
40 surveys were completed.
| Question | Yes | No |
| Do you find it easy to contact the surgery by telephone? | 36 | 1 |
| Do you find it easy to contact the surgery using our website? | 20 | 7 |
| Do you feel our reception and admin team are helpful at the practice? | 31 | 5 |
| Do you have confidence and trust in the clinician that treated you today? | 30 | 4 |
| Do you feel the healthcare professional was good at listening to you today? | 29 | 4 |
| Do you feel your needs were met today and the healthcare professional has involved you in your care and treatment? | 28 | 3 |
| Are you happy to share your comments online? | 28 | 7 |
| Are you satisfied with the overall services provided? | 34 | 2 |
| Would you recommend us to your friends and family? | 32 | 3 |
Read some of our recent feedback
It has been a wonderful experience with the staff and doctors.
Ruby the nurse was very prompt, efficient and friendly.
Dr Dempsey is a really good doctor, he goes above and beyond.
Excellent, professional staff and doctors.
I have started seeing your Facebook posts. This is very useful to keep us up to date.
Absolutely marvelous setting and services. Excellent all round
Dr Dempsey was really helpful and patient. The receptionist was helpful when booking the appointment.
Noted an improvement over the last 18 months.
Very friendly, helpful staff. Got a next day appointment. Thank you.
I am happy with the telephone service but I do not know how to register for the 24hr booking.
I have not seen the hard work behind he scenes needed to lobby.
Improve your doctors and telephone waiting times.